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For general inquiries: care@vainpursuits.com


Vain Pursuits FAQ

Vain Pursuits is a beauty brand & online coaching service that simplifies skincare shopping for busy millennials by blending data, friendly advice, and personalized natural skincare products.
Fill out your skincare profile, choose a skincare package, and our skincare coaches will handpick a selection of 3 skincare items unique to your skin concerns, regimen and product history.
In each box you receive skincare made just for you according to your skin care profile.
Your Monthly subscription will be auto-renewed.
Vain Points are a fun and easy way to save on Vain Pursuits! Send your referral link to friends, and when they order their Vain Box, you both receive Points, which you can apply to your purchases.
Our experts determine the products and formulations that will work best for you based on many factors including formula, personal preferences, lifestyle, skin and skincare history.
All of our products are proudly made in Canada. Vain Pursuits partners with established and respected laboratories specializing in cosmetic manufacturing.
Vain Pursuits products are cruelty-free. We only use natural and plant-based ingredients. There are no parabens or sulfates in any of our products. We use essential oils for their beautiful aromas and aromatherapeutic properties.
Never - all of our products are cruelty-free.
When you place an order for your monthly membership, you will be billed for your first month immediately. You can change your schedule by emailing us at care@vainpursuits.com
Login to Vain Pursuits. Click 'Welcome' on the top right and select the My Vanity page. Click on your product and complete the short form. You can always contact your coach if you have questions or want to update your feedback. This information is incredibly helpful and improves your skincare fits.
We will ship your first order from Vain Pursuits within one to two business days from your sign-up date.
You will receive an email with a tracking number once your order has been shipped so you can follow your order straight to your door.
Vain Pursuits currently ships to Canada and the United States. Sadly, we are unable to ship to Alaska, Hawaii, US territories, or APO/FPO/DPO addresses.
Shipping is on us! We’ve got you covered.
Depending on where you live, shipping takes 1 - 5 business days. We ship from Montreal, Canada.
Each time you order from us, your credit card will be charged immediately.
If at any time within 30 days of receipt you are not happy please email us care@vainpursuits.com and we will replace or refund your product. The product must be unused or very gently used. Your happiness is our top priority and we will do everything we can to ensure it.
All subscriptions include the option to cancel any time. Email us at care@vainpursuits.com 10 business days before your replenishment date to cancel your next month's subscription. All orders are non-refundable as they are custom made for you.
Simply email care@vainpursuits.com and we will be happy to process your request.
Don’t fret! We take your concerns seriously - please email care@vainpursuits.com to get in touch. We try to answer all inquiries within 24 hours.